Jira

With Jira Integration, you can seamlessly synchronise your Daktela tickets with Jira.

How to create an API token

Log in to https://id.atlassian.com/manage-profile/security/api-tokens.
Click Create API token.
The Create an API token window will open, enter a memorable and easy Label for your token and click Create.
Click Copy to clipboard, then paste the token to your script, or elsewhere to save:

Note:

For security reasons, the token cannot be viewed after closing the creation dialog. If needed, please create a new token.
You should securely store the token, treating it with the same level of confidentiality as you would for any password.

Set up the Daktela Integration

Enter Your Jira Details Into Daktela

In Daktela, go to Manage → Integrations and click Configure under Jira.

Enter your Atlassian URL into the Instance URL field, e.g. https://yourcompany.atlassian.net/

Paste your API token from the previous step into the API Key field.

Enter your Atlassian account name.

Click Authorise.

In the next step, choose a project to synchronise with the Daktela category.

Synchronisation details

JIRA
Project	Select a project you work on in Jira.
Issue type	Issue types in Jira work on the same principle as categories in Daktela.
Stage	Select a state of the task that corresponds to the current stage.
Priority	Select a priority.
Synchronise activity and comments	Allow this function in order to synchronise Daktela’s and Jira’s activity and comments.

Select the ticket categories that should be synchronised to Jira, then select a custom field in each category's form where the Jira issue ID will be stored – the custom field must be of the Text type.

The integration is one-way in the direction of Daktela → Jira, meaning that tickets from Jira are not transferred.

Ticket Categories
Select ticket category	Select a category you created in Daktela for your tickets.
The above selected category	Here the Jira issue ID will be stored.

Jira custom fields
Select field	Select a custom field from Jira.
Selected field	This is a Daktela’s custom field; all of the updates within this section will automatically be reflected in Jira’s selected custom field.

You can synchronise more than one project with Daktela. Simply click the Add New button and repeat the steps listed above