Once you have logged in, click your status button to start processing activities. The button is at the top of the screen:

If you have dynamic devices, you will also need to select a device. Tap the device you want to use:

We recommend that you use:

  • a WSS device if you want to use your phone's internet connection to handle calls, or

  • the mobile phone you are using the app on if you want to handle calls using your mobile voice services.

See Log in and out of devices for more details.

Your status button will turn green: