You can manage your Opened, Waiting, Postponed and Missed activities in the app. Tap the Activities icon at the bottom of the screen.
Opened, Waiting, Postponed and Missed activities each have their own tab.
Tap the Missed tab at the top of the screen to view your missed activities:
Tap an activity to open a list of actions:
You can open the activity's detail.
If your missed activity is a call, you can call the number back. If it is a missed chat, depending on your queue settings, you may be able to reply.
You can also delete missed activities (if you have the rights).