Slack
If you would like to use the integration, please get in touch with us at daktela@daktela.com before continuing with the next steps.
See our privacy policy here.
The integration allows you following actions:
see your assigned tickets (app's Home tab)
get notified about ticket changes or incoming calls (app's Messages tab)
create a new ticket in Daktela (via the message's action button Create ticket)
send a link to the ticket into the thread when you send a message containing #number (e.g. #224123)