This section enables bulk translation of following modules:
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Statuses
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Pauses
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Macros
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Ticket categories
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Fields
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Call script fields
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Tickets/CRM/Call scripts form sections
Once a module is selected, you will be able to translate the module's items, description, and values. The grid will display the languages into which it has already been translated.
After selecting a specific item:
|
Information |
|
|---|---|
|
Module |
See in what module this item is |
|
Title |
See the original title of the item |
|
Description |
See the original description of the item |
|
Translation |
|
|---|---|
|
Title |
Add a new row to translate title to other languages |
|
Description |
Add a new row to translate description to other languages (if available) |
|
Options |
Add a new row to translate pre-defined option for a field (if available) |
In addition to bulk translation, you can translate the aforementioned modules directly from the individual module's detail. To do this, navigate to: Manage → Settings → Select a module → Open an item’s detail.
Find an 