Logins

Go to Listings → Sessions → Logins to see when individual contact centre users logged in and out of the Daktela application and how long their sessions were.

Login List

When you open Logins, the Time filter will be set to Today by default. If you want to see a different time period, select one of the presets or set up your own.

You can also filter by User and user groups. Check the Crossed out eye symbol to view deactivated users and queues. Click Search to apply your filter.

You can also use the Advanced filter just above the Search button.

To sort your logins by a column, click its title. Click it again to reverse the sorting.

Click Export to open the Export dialog where you can download a table with your logins in .xlsx or .csv format. See Bulk operations for detailed export instructions.