Daktela Contact Centre / Administrator / SIP Phone Setup / SW Phones Answer Calls on Phones Without Auto-Answer Incoming CallIncoming CallClient starts calling you.You will receive a notification in Daktela.Answer the Call: a. You can't answer the call in Daktela – it will not work with this Software Phone. b. Answer the Call in the Software Phone.Your Activity in Daktela will open. Outgoing CallOutgoing CallStart a call in Daktela.You will receive a call in Software phone. Accept it.Daktela will now call the number you have dialled from Daktela. ×