Speech-To-Text
The Speech-To-Text integration allows you to send call recordings to your STT converter to be turned into text. It sends the following data to a URL you specify:
raw wav file call recording data from selected queues
query strings about the call
call ID (e.g. 61ba02b09b3638.15004925)
activity unique name (e.g. activities_61ba02b096fee551580206)
user unique name (e.g. operator_cz)
time (e.g. 15/12/2021 15:58:56)
If the connection to the specified endpoint is unsuccessful, the system will attempt to resend the data 2 more times in the following 6 hours.
How to set up the integration
To start using Speech-To-Text, please send the following to daktela@daktela.com:
the URL of your Speech-To-Text converter
the list of queues where you want to use Speech-To-Text
Example of data sent:
![](../../../__attachments/202506809/image-20221208-122813.png?inst-v=49056951-f3d5-4c9c-8517-c25671bc0f5f)