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Python SDK

The Daktela Python SDK is open-source and can be easily managed through standard Python package tools.

Installation

The SDK can be installed via pip. Run the following command in your terminal or virtual environment:

pip install daktela

Implementation & Usage

The Python SDK is designed for simplicity and efficiency. For complete instructions on how to initialize the connector and manage your Daktela resources, please refer to the README.md file in the official GitHub repository.
The repository documentation includes details on:

  • Authentication: Setting up the client with your instance URL and API Access Token.

  • Resource Management: Fetching, creating, and updating Records, Contacts, and Tickets.

  • Filtering & Pagination: Using built-in helpers to handle large datasets effectively.

  • Logging: Configuring the SDK's output for better debugging and monitoring.

Best Practices

  • Secure Credential Management: Avoid hardcoding your API Access Token in your .py files. Use environment variables (e.g., via python-dotenv) or secret management services.

  • Async Support: If your application requires high concurrency, check the repository for asynchronous implementation patterns to avoid blocking your main execution thread.

  • Type Hinting: The SDK utilizes Python type hints. Use an IDE like VS Code or PyCharm to take advantage of autocompletion and static type checking for Daktela models.