7. Telco Charges

7.01 Daktela SIP Trunk

The "Daktela SIP Trunk" entails a monthly fee for operating a single SIP (Session Initiation Protocol) trunk between a Daktela Contact Centre installation and the Daktela telecommunications infrastructure. This is a basic requirement for the ability to use Daktela telco services and route calls via Daktela telco infrastructure. The monthly fee associated with Daktela SIP Trunk covers the ongoing usage, maintenance, and support, ensuring that voice communication remains reliable and efficient.

Licensing Options

Licensing for the Daktela SIP Trunk is based on a per single SIP trunk basis.

7.02 Other Party's SIP Trunk

The "Other Party's SIP Trunk" option is available to customers who prefer to use their own voice provider while integrating it with Daktela's services. In such cases, a cost is incurred to cover the additional maintenance and support fees associated with this arrangement, as Daktela does not operate the telecommunication infrastructure directly. This fee reflects the resources required to ensure compatibility and functionality between the chosen voice provider and the Daktela platform.

Licensing Options

Licensing for the Other Party's SIP Trunk is based on a per single SIP trunk basis