MS Teams Devices

An MS Teams Device handles calls made or received via Microsoft Teams. Go to Manage → Devices → MS Teams Devices to manage them.

Create a New MS Teams Device/Edit an MS Teams Device

To create a new MS Teams device from scratch, click Add new.

To use an existing MS Teams device as a template for your new one, click Clone in the Actions column.

To edit an existing MS Teams device, click its title.

The MS Teams device details will open.

MS Teams Device Details

Set up your MS Teams device:

Setting	Description
Number	Enter the user's extension number from MS Teams.
Title	Enter a title, e.g. the user's name.
Description (optional)	Enter a description to help you identify the device in future.

Save the device.

After you have set up your MS Teams Device, you need to configure the user in PowerShell.

The above applies to MS Teams running on Azure Active Direcory (cloud). If you are using on-premise Active Directory, contact your Microsoft 365 specialist or get in touch with our Support team and we can recommend one to you.

Working With Devices

When you have set up your device, you can:

assign it to a user in Manage → Users → List of users, or
select it dynamically in the static panel for the current user to use it.