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Needs

Need's Detail

Field Description
Holiday Allow if the need will be used in Holiday, regardless of the day
Type of Day Either specify exact number of days needed (system auto-selects) or use "Day Picker" to manually select relevant days
Skill Select the skill that might be generated by this need
Workplace Choose the workplace where this need will be automatically integrated into its settings
Period Select the period during which this need may be requested. If no specific period is chosen, the need applies to all periods within the designated workplace
Min Enter the minimum number of agents who might use this need
Need Start Define the start time of this need
Length Define the duration in hours this need will last, starting from the "Need Start" time
Range If enabled, specify the exact time when this need ends
Description Describe this need's purpose