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Log in to Daktela

Daktela runs in your web browser β€” there is nothing to install. Your administrator gives you your company's Daktela address and your user name; you log in with a password or with your company's single sign-on (Google, Microsoft or similar). Once you are in, continue with Get Started to get ready for your first activity.

Log in With User Name and Password

Open your web browser and go to your Daktela login page. The address looks like yourcompany.daktela.com. If you don't know it, ask your supervisor or team leader.

Daktela login page with user name and password fields and single sign-on buttons

Enter your User name and Password and click Log in.

Warning

After 4, 6 and 8 wrong passwords in a row, you have to wait a few minutes before you can try again. After 10 wrong passwords, your account is locked: reset your password or contact your administrator.

Log in With Google, Azure AD, Microsoft Active Directory or Generic OAuth 2.0 SSO

Open your Daktela login page as described above.

Click the login method you want to use and follow the instructions to log in to your account.

Two-Factor Authentication

If your administrator has enabled two-factor authentication (2FA) for your account, you will be prompted for a second verification step after entering your username and password.

Authenticator App β€” First-Time Setup (Enforced)

If your 2FA is set to Authenticator app – enforced and you have not yet set up an authenticator app, you will be redirected to a setup screen during login:

  1. Install an authenticator app (e.g. Google Authenticator, Microsoft Authenticator, Authy) on your mobile device.
  2. Scan the QR code displayed on the screen with your authenticator app.
  3. Enter the 6-digit code from the app and click Verify.

You cannot skip this step β€” access to Daktela is blocked until setup is complete. On subsequent logins, you will go directly to the code entry step.

Authenticator App β€” Code Entry

If your authenticator app is already set up, enter the current 6-digit code from your app and click Verify.

Email OTP

If your 2FA is set to Email OTP, a one-time code is automatically sent to your authentication email address after you enter your password. Enter the code and click Verify.

  • Codes are valid for 10 minutes.
  • Click Resend code if you did not receive the code or it has expired.

Password change

Did you forget your password or blocked your account? You can change the password from the login page. Just follow the steps listed below.

Note

Cloud Phone users can always reset their password this way, as long as they have an Authentication email set β€” no admin setup needed. Other user types need Password reset enabled by an admin in Rights.

  • Click Forgotten password?.

Forgotten password link on the login page - Enter your User name and E-mail. Click Send reset link.

Password reset form with user name and email fields - Find the email and click the RESET MY PASSWORD button.

Password reset email with the reset button - Enter your new password. Click Change password to finish.

Change password form with new password fields

Resources

Click Resources at the bottom of the login window to open a list with links to:

Tip

Once you're logged in, the same Roadmap link is also available from the Resources panel inside Daktela. There, it signs you in to the roadmap portal automatically using your Authentication email (Settings β†’ Users) β€” no separate login needed. If your account has no Authentication email set, the link just opens the roadmap without signing you in.

What Next

  • Get Started β€” go Ready, log in to your queues and handle your first activity.
  • My Profile β€” set your picture, notifications, language and two-factor authentication.
  • Troubleshooting β€” what to check when something doesn't work.