Daktela Devices¶
A Daktela device is a software phone included directly in the Daktela application, eliminating the need for a third-party software phone. Go to Settings β Devices β Daktela devices to manage them.
Info
Daktela devices work in Google Chrome and Firefox.
This page is the field reference. For choosing between the device types and the end-to-end setup, see How Devices Work and Set Up Calling for Your Agents. For the agent's view of the built-in phone, see WebRTC Client.
Device Details¶
| Setting | Description |
|---|---|
| Daktela device | Enter a unique number. It cannot be changed later. |
| Title | Enter a title. The device's title will be displayed in your device list. |
| Password | Enter a password. |
| Description | Enter a description that will help you identify the device in future. |
| Available for dynamic selection | Turn on to make this device available for agents to select dynamically from the navbar. Turn off to only make it possible to assign the device from Settings β Users β List of Users. |
| Application | Select Mobile, Desktop or Web. |
| Language | Select the language of PBX voice messages. |
Working With Devices¶
When you have set up your device, assign it to a user in Settings β Users β List of Users or make it available for agents to pick themselves β see Permanent Assignment vs Dynamic Selection.