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3. License Bundles

3.01 – 3.59 License Bundles

Including license bundle options extends a comprehensive solution for addressing diverse operational needs. This feature ensures flexibility in meeting various requirements within the Daktela Contact Centre environment. The bundles require purchasing all the included licenses as a package and primarily serve as a pre-discounted product. It is not possible to break down individual license packages. It is, however, possible to allocate licenses in one package to multiple users.

Available bundles

  • (3.01) Voice + E-mail (Named User)
  • (3.02) Voice + E-mail + Webchat (Named User)
  • (3.03) Voice + E-mail + Social (Named User)
  • (3.09) All Channels (Named User)
  • (3.51) Voice + E-mail (Concurrent User)
  • (3.52) Voice + E-mail + Webchat (Concurrent User)
  • (3.53) Voice + E-mail + Social (Concurrent User)
  • (3.59) All Channels (Concurrent User)