Customer support specification¶
Daktela provides user support each month of the year, 7 days a week, 24 hours a day at the following contacts with the following business hours:
| Locality | Business hours (timezone) | Phone | Supported languages (business hours) | |
|---|---|---|---|---|
| Czech Republic | 9 a.m.-5 p.m. (CET/CEST) | +420 226 211 244 | support@daktela.com | Czech, Slovak, English |
| Slovakia | 9 a.m.-5 p.m. (CET/CEST) | +421 220 510 421 | support@daktela.com | Slovak, English |
| Poland | 9 a.m.-5 p.m. (CET/CEST) | +48 221 530 461 | daktela@daktela.pl | Polish, English |
| United Kingdom | 9 a.m.-5 p.m. (BST) | + 44 (0)800 470 2157 | support@daktela.co.uk | English |
| Hungary | 9 a.m.-5 p.m. (CET/CEST) | +36 180 01584 | daktela@daktela.hu | Hungarian, English |
| Romania | 9 a.m.-5 p.m. (CET/CEST) | +40 31 229 7414 | daktela@daktela.ro | Romanian, English |
| Serbia | 9 a.m.-5 p.m. (CET/CEST) | +381 114 180 205 | daktela@daktela.rs | Serbian, English |
| Slovenia | 9 a.m.-5 p.m. (CET/CEST) | +386 17778296 | daktela@daktela.si | Slovenian, English |
| Bulgaria | 8 a.m.-4 p.m. (CET/CEST) | +359 82518029 | daktela@daktela.bg | Bulgarian, English |
| Outside of Business hours, Daktela provides support only in Czech and English language (not by native speakers) by the head office team in Prague. |