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Daktela Devices

Overview

"Daktela device is a software phone that is included directly in the Daktela application, eliminating the need for a third-party SW phone."

Supported Web Browsers

The WebRTC Client works with: - Google Chrome - FireFox

Creating and Managing Devices

Creating a New Device

Three options are available: 1. Add new - Create a device from scratch 2. Clone - Use an existing device as a template 3. Edit - Modify an existing device by clicking its title

Device Configuration Settings

Setting Description
Daktela device Enter a unique number (cannot be changed later)
Title Display name for the device list
Password Authentication credential
Description Identifier text for future reference
Available for dynamic selection Enable to allow agents to select dynamically from navbar; disable to restrict assignment via user management
Application Select Mobile, Desktop, or Web
Language Choose PBX voice message language

Device Assignment

Once configured, assign your device through either method:

  1. Assign to a user via "Manage → Users → List of users"
  2. Allow dynamic selection from the static panel for current user access