Daktela's Integrations | Daktela Documentation

Daktela offers a wide range of integrations designed to develop workflows, improve efficiency, and connect with your existing tools. These integrations span authentication systems, CRM platforms, e-commerce solutions, and reporting tools, ensuring smooth connectivity across your operations.

Authentication Integrations

These integrations enable secure and efficient user authentication, simplifying login processes:

Active Directory & Azure AD: Allow users to log in using existing credentials from your organisation’s Microsoft infrastructure.
Generic OAuth 2.0 SSO: Supports industry-standard authorisation protocols for web and mobile applications.
Google: Enables login via Google credentials, integrating seamlessly with G Suite environments.

CRM Synchronisation

Daktela integrates with various Customer Relationship Management (CRM) systems to synchronise customer data, streamlining contact and account management:

HubSpot, Salesforce, Dynamics 365, Pipedrive, SugarCRM: These CRMs offer sales and marketing tools to manage customer interactions.
RAYNET CRM, SAP Business One, Abra, MoneyS4/S5: Tailored for managing customer and operational processes for SMBs and enterprises.

E-commerce Integrations

Designed for online retail, these integrations facilitate smooth store management and customer interaction:

WooCommerce, PrestaShop, Shoptet, Skyshop: Enable quick integration with popular e-commerce platforms to synchronise customer orders and inventory.
Shoper: Tailored for Polish e-commerce businesses, simplifying shop management.

Reporting and Productivity Tools

To optimise performance tracking and workflow management, Daktela supports:

Google Data Studio: Visualise your data with custom-built charts and dashboards.
JIRA: Integrate agile project management for tracking and resolving customer service tasks efficiently.

Resource Management

Optimise resource planning with:

Generic PBX Device Sync: Synchronise third-party PBX devices with Daktela for unified visibility.

Zapier Integration

Daktela also integrates with Zapier, a platform that connects thousands of apps. This enables you to automate workflows and create connections between Daktela and other tools without custom development and coding.