Predicted Operators

Overview

This documentation page describes the Predicted Operators report feature within Daktela WFM.

Content Summary

The Predicted Operators section allows users to view staffing metrics through the following functionality:

Main Feature: "In the top right dropdown menu select a specific Schedule plan to display its Predicted and Real operators count."

This report provides visibility into: - Predicted operator counts - anticipated staff requirements - Real operator counts - actual staffing levels

The feature enables users to compare forecasted versus actual operator availability across different schedule plans within the Workforce Management system.

Navigation Context

This report is located within the Daktela WFM documentation structure under: - Reports section - Alongside related reports including Coverage/Require, Predicted Time, and Average Duration

Additional Resources

The page includes links to related WFM documentation covering users, administration, schedule conditions, integrations, and settings for the complete workforce management platform.