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Outgoing Calls

To initiate a new call, either type in a phone number or select a contact from your list.

Phone interface showing number entry and contact selection After typing a number or selecting a contact, start the call by clicking the green button.

Green call button to initiate a call Your call will then begin.

Active call window with hold, transfer, and end controls

  1. Hold a call.
  2. Transfer a call.
  3. Invite another agent to a call.
  4. End your call.